01

Assessment

We meet you, observe how you work and identify the tasks where AI brings a real gain.

02

Action plan

A clear report: priority uses, recommended tools, any hardware needed, budget and timeline.

03

Installation & training

We set up the tools and hardware, then train your team on their real-life tasks.

04

Support

Regular check-ins, assistance, updates and new uses as AI evolves.

Assessment meeting around a laptop

An assessment of how you work

Every business is different. We start by understanding how you work: emails, quotes, invoices, scheduling, customer relations, documentation, social media…

We identify the repetitive or time-consuming tasks AI can speed up, those where it has no place, and the risks to manage. You receive a costed, prioritised action plan: you know where to start and what you stand to gain.

Server racks

The right tools, the right hardware

Conversational assistants, automatic meeting transcription, document and image generation, searching through your archives: we select the solutions that suit your business and your budget, then create and configure your professional accounts.

If your data is sensitive, we install an on-premises AI server: the models run at your premises and your information never leaves the company. Suitable workstations, networking, backups: we take care of all the hardware.

In-company training

Training your team

A tool is only useful if people use it. We train your staff at your premises, in small groups and by role, using their own files: how to phrase a request, check an answer and protect confidential data.

Every participant leaves with practical guides and ready-to-use prompt templates. The European AI regulation (AI Act) also requires businesses to ensure that the people who use AI are trained to do so.

Team at work

Long-term support

Artificial intelligence improves every month. We remain your point of contact: help whenever a question comes up, regular reviews to measure the gains, tool updates, additional training sessions and new uses when you are ready.

And when your needs go beyond off-the-shelf tools, we build custom software connected to AI.

We use it ourselves, every day

At MLiD, as at our partner S.M.T., AI is part of everyday work. The tools we install for our clients are the ones we first set up and tested in our own companies.

EmailSorting messages, summaries, draft replies
CalendarOrganising appointments and on-site visits
Job reportsWriting up and tracking technical call-outs
Quotes & invoicesPreparing quotes and invoices, payment reminders

Free AI assessment — 30 minutes

A conversation at your premises or by video call: we look at how you work and pinpoint two or three ways AI can save you time straight away.

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Writing & emailCustomer replies, letters, listings, translations
Quotes & adminDrafting quotes, reading invoices, reminders
MeetingsAutomatic transcripts and minutes, action lists
Your documentsSummarise a contract, find information in your archives
Customer serviceAn assistant on your website, available 24/7
MarketingSocial media posts, visuals, newsletters
Is my data safe?

It is our top priority. We choose business plans that do not use your data to train their models, we agree clear rules with you on what can be entrusted to AI, and for the most sensitive information we install a local AI hosted at your premises. All in compliance with the GDPR.

We are a small business: is this for us?

Yes — in fact, that is where the gains show up fastest. Tradespeople, shops, agencies, independent professionals, hotels and restaurants: a few well-chosen tools are often enough to free up several hours a week.

Do we need to buy hardware?

Not necessarily. Most uses work with your existing computers. An on-premises AI server or more powerful workstations are only worthwhile for confidential data or intensive use: the assessment will tell you.

How much does it cost?

The assessment is quoted according to the size of your business. You then receive a costed action plan and decide freely what you would like to put in place with us.

Will AI replace my staff?

Our approach is the opposite: AI takes care of repetitive tasks so your team can focus on what adds value — advice, customer relations, expertise. It remains a tool, under the control of the people who use it.

What if AI
worked for you?

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